FREQUENTLY ASKED QUESTIONS
Here we've tried to write up a comprehensive list of answers to questions you may have (and even those you don't yet know you will have) about how we work.
Do you travel outside London for weddings?
Yes of course we will travel to virtually any part of the earth you need us to. All out of town commissions will attract extra costs for accommodation and car hire when needed.
What cameras do you use?
We use professional Canon DSLR cameras, coupled with several top of the range professional lenses, and a host of lighting gear and modifiers.
Do you have insurance?
Yes we have a 7-figure liability insurance, which can be provided for any venue that requires it.
How soon do we need to reserve our date?
As soon as possible. This year we’ve had quite a number of brides book us up to a year in advance.
How will we reserve our wedding date?
Once we receive your signed contract and your retainer, your date is then fully reserved, and we will stop marketing the date to other clients. The balance will be due at least three weeks prior to the wedding date.
Can we pay part before and part after the wedding?
No, I’m afraid not. All payment must be received in full before the date.
What happens after the booking?
We’ll then start pre wedding consultations leading up to the day. Further, if included in your package, a date is arranged for the pre wedding/engagement session. This is also an opportunity for us to get to know a bit more about you.
We live out of town, how will this affect our consultations?
While we would love to meet up before the day, busy schedules and distance may prevent that. However all decisions can he handled remotely via phone, Skype or email.
Where and when will the pre wedding/engagement shoot take place?
It’ll normally take place somewhere in London. Preferably at some place that holds some special meaning to you. Ideally due to having to shoot events over the weekend, most of our engagement sessions take place during the week or on Sundays.
Do you provide video services as well?
No I'm afraid not. We like to concentrate on what we do best.
For out of London weddings, do you charge extra for hotel accommodation?
Yes. If the location is over an hours drive from North London, and photography is expected to start quite early, also if the event finishes at unsuitable hours, and is further than an hours drive from London, then reasonable overnight accommodation will be charged at cost.
What time will you be arriving on the day?
We normally get to the bridal prep venue about an hour before the ceremony time. We’ll try to capture the general atmosphere, the laughter, jokes, and tears, we'll also photograph the dress and accessories, and then the bridal portrait session. If for some reason, you need us to be there earlier, we’ll need to know this before the day.
Is it important to have a second shooter on the day?
While a single photographer can capture your day, we strongly advise having a second shooter to ensure no incredible moments are missed. While one focuses on the father of the bride’s speech for example, the other can focus on reactions from the bride or guests, thus creating a more compelling story of your day.
Further while I’m primarily a photojournalist, and will quietly be candidly capturing moments and people, the second photographer will be doing a bit more of regular and formal photography, and this means you’ll end up with an amazing collection of different images to choose from.
How about the family formal shots?
We definitely believe in family group pictures, mainly of parents and siblings. What we’d rather not have is and extended list of former classmates, dancing class teams, baking club members, etc. These take up a lot of time and detract from our photojournalistic creativity. We’ll normally insist you write up a very short shoot list of about 10, and on the day, arrange for the MC or the ushers to help gather necessary guests for the pre arranged photographs. Keeping this list short, allows more time for the more creative portraits of the bride, groom and the bridal train.
How long will you stay with us on our wedding day?
This will depend on the wedding package booked, or on a pre-agreed upon time schedule. Normally we will shoot for up to 10 hours. Ideally all the key moments of the reception are done with, and then we'll leave sometime during the dancing, when we feel we have enough images for your story.
How long will it take to get our images?
Your images will be ready within 4 weeks of your wedding. We will initially upload the images unto a password protected web gallery for you to view, and share with friends and family. If you’d like certain friends and family to be able to order prints and digital downloads, we can also enable that.
Will the images be edited before presentation?
Images are individually assessed for colour and tone, and edited appropriately. Blemishes and distractions are then taken care of before presentation. If fine art prints or albums are ordered, a little more editing will go into the selected images.
Is there an extra charge for this service?
No. All reasonable editing is carried out on a complimentary basis. Note however that digital manipulation, which is very different from editing, will come at an additional charge.
How long will our album take to arrive?
Albums normally take about ten to fourteen weeks from placing your order till delivery at our end.How will we get our album?
You can pick it up, we can deliver it to you if you live in North London, or we can courier it to you ‘at cost’.
What other presentation options are there?
We have a variety of beautiful and lasting presentation options. Parent’s albums and coffee table books, fine art prints, framed prints and wall decors. The actual prices will depend on the number of prints, and the type and size of albums or frames. Full details are available on request.
Do you photograph anything else in addition to weddings?
Yes! I am available for portrait sessions in addition to weddings, and that includes maternity, children, family, parties or pets!